Shipping policy

All orders are processed after one day that the order is placed they are then shipped within 2-6 business days, however, we do not guarantee this. Our business hours are Monday – Friday, 9:00am – 5:00pm MST. We encourage our customers to place an order when half of their products is gone. This will prevent shipping delays and ensures you are not out of product.
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‍If you would like to speak with someone, please call 801-528-5622 or email us at weborders@traceminerals.com

Domestic Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We do NOT ship outside the United States of America.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 business hours for the tracking information to become available.

If you haven’t received your order within 6 days of receiving your shipping confirmation email, please contact us at weborders@traceminerals.com with your name and order number, and we will look into it for you.